Frequently Asked Questions

Each of our tent setups measures 6’7” long by 4’2” wide. This is the size for one individual setup, so please keep this in mind when planning your space for the perfect party layout!

Have a different theme in mind? Let’s create it together! I’m always excited to collaborate and bring new ideas to life, so your vision can help make each party even better. Share your ideas, and we’ll work together to design the perfect setup for your event!

Please book your party as soon as you can to ensure all of your theme dreams come true! No booking is too far in advance. You can book your event and secure the date with a 50% deposit. Final guest count is due 14 days prior to the event and based on availability. Rush fees will be added to any bookings placed within 2 weeks of the event.

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We make payments easy and convenient! We gladly accept Square, Cash, Check, Venmo, and Zelle for all transactions. Choose the payment method that works best for you.

Party setup typically takes between 60 to 120 minutes, depending on the size of your event. For safety and efficiency, we kindly ask that children and pets stay out of the setup area during this time. We’ll have everything ready for your celebration in no time!

To keep our tents and linens in great condition for everyone, we kindly ask that there be no eating or drinking inside the tents. Please encourage kids to use the provided food trays to help prevent any spills or stains. Your cooperation is greatly appreciated!

We prioritize cleanliness and safety for every event. All linens and tent covers are thoroughly laundered after each use. Mattresses, pillows, and decorative items are disinfected after every use and replaced as needed to ensure a fresh, clean experience for your children.

Yes! We are fully insured because your safety and satisfaction are our top priorities. Our comprehensive coverage protects both our clients and our team, ensuring peace of mind in the unlikely event of any mishaps. When you choose us, you can feel confident that you’re in capable and responsible hands.

Absolutely! You will need to check that the party room is cleared in preparation for our arrival and you will also need to ensure that the venue is aware of our arrival and provides adequate loading/unloading facilities and access to the party room.